View Unit : Working in business & administration

Unit

Unit Reference Number

F/502/4009

Qualification Framework

QCF

Title

Working in business & administration

Unit Level

Level 1

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

15.2 Administration

Unit Grading Structure

Pass

Assessment Guidance

n/a

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Understand the role of an administrator within an office	1.1	Describe different activities carried out by administrators
1	Understand the role of an administrator within an office	1.2	State how the work of an administrator helps a team achieve its goals
2	Be able to carry out routine administrative tasks	2.1	Follow instructions to complete routine administrative tasks
2	Be able to carry out routine administrative tasks	2.2	Use key equipment according to organisational procedures
3	Be able to present themselves positively	3.1	Dress appropriately
3	Be able to present themselves positively	3.2	Adopt a positive manner in dealings with colleagues and/or customers
4	Be able to organise their work effectively	4.1	Use simple tools to organise their time
4	Be able to organise their work effectively	4.2	Prioritise tasks in discussion with supervisor or manager
5	Know the importance of confidentiality of information	5.1	State the reasons why it is important to keep some information confidential
5	Know the importance of confidentiality of information	5.2	Give examples of information that should be kept confidential

Equivalent Units

There are no equivalences to display.