View Unit : Provide covert security in retail environments

Unit

Unit Reference Number

D/601/9216

Qualification Framework

QCF

Title

Provide covert security in retail environments

Unit Level

Level 2

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

1.4 Public Services

Unit Grading Structure

Pass

Assessment Guidance

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Be able to maintain covert security presence	1.1	Give examples of suspicious behaviour in a retail environment
		1.2	Carry out covert security observations in line with: • organisation’s policies and procedures • relevant legal requirements • codes of practice
		1.3	Act in a way that maintains the covert security role
		1.4	Describe how to dress, behave and communicate with others to preserve the covert role
		1.5	Dress appropriately for the retail environments in which the covert security is being provided
		1.6	Communicate with colleagues and the relevant authorities in ways that maintains the covert security role
		1.7	Explain why it is important to record and maintain all observations and reports
		1.8	Record activities as potential evidence in line with: • the organisation’s policies and procedures • relevant legal requirements
2	Be able to respond to security alarms	2.1	Identify the type and locations of security alarm systems to which a response is required
		2.2	Respond appropriately to security alarms that does not compromise the covert security role, in line with the organisation’s policies and procedures
		2.3	Report defective or ineffective security alarm systems to the appropriate person

Equivalent Units

There are no equivalences to display.