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The Register of Regulated Qualifications

View Unit : Provide covert security in retail environments

Unit
Unit Reference Number
D/601/9216
Qualification Framework
QCF
Title
Provide covert security in retail environments
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
12
Unit Credit Value
2
Date of Withdrawal
SSAs
1.4 Public Services
Unit Grading Structure
Pass
Assessment Guidance

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Be able to maintain covert security presence

1.1

Give examples of suspicious behaviour in a retail environment

1.2

Carry out covert security observations in line with:

• organisation’s policies and procedures

• relevant legal requirements

• codes of practice

1.3

Act in a way that maintains the covert security role

1.4

Describe how to dress, behave and communicate with others to preserve the covert role

1.5

Dress appropriately for the retail environments in which the covert security is being provided

1.6

Communicate with colleagues and the relevant authorities in ways that maintains the covert security role

1.7

Explain why it is important to record and maintain all observations and reports

1.8

Record activities as potential evidence in line with:

• the organisation’s policies and procedures

• relevant legal requirements

2

Be able to respond to security alarms

2.1

Identify the type and locations of security alarm systems to which a response is required

2.2

Respond appropriately to security alarms that does not compromise the covert security role, in line with the organisation’s policies and procedures

2.3

Report defective or ineffective security alarm systems to the appropriate person

Equivalent Units
There are no equivalences to display.
2.4.6.0L