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The Register of Regulated Qualifications

View Unit : Deal with lost and found property

Unit
Unit Reference Number
D/601/9197
Qualification Framework
QCF
Title
Deal with lost and found property
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
9
Unit Credit Value
1
Date of Withdrawal
SSAs
1.4 Public Services
Unit Grading Structure
Pass
Assessment Guidance

Learning Outcomes and Assessment Criteria
Learning Outcome - The learner will:Assessment Criterion - The learner can:
1

Know how to deal with lost and found property

1.1

State the organisation’s and any other specific instructions and procedures for dealing with lost and found property

1.2

State the limits of own responsibility, authority and competence to deal with lost and found property

1.3

Identify the other services to be contacted regarding lost property, how to contact them and what information they should be given

1.4

Explain how, and why it is important, to record details accurately

2

Be able to deal with lost and found property

2.1

Gather sufficient information in line with the organisation’s policies and procedures

2.2

Record details of lost and found property clearly, accurately and in an easily retrievable format

2.3

Demonstrate how to help people search for property in line with the organisation’s policies and procedures

2.4

Demonstrate how to help people claim property in line with the organisation’s policies and procedures

2.5

Deal with suspect packages that are found, in line with the organisation’s policies and procedures whilst ensuring personal safety and that of others

2.6

Identify and promptly contact the owner of any found property, where possible, or any person entitled to receive the property

2.7

Complete required documentation in line with the organisation’s policies and procedures

2.8

Handle and store information relating to lost property in a way that protects its confidentiality

Equivalent Units
There are no equivalences to display.
2.4.6.0L