| 1 | Be able to maintain safe and effective methods of working when correcting hair colour problems | 1.1 | protect the client’s clothing throughout the service |
| 1.2 | wear personal protective equipment when using products |
| 1.3 | keep the work area clean and tidy throughout the service |
| 1.4 | remove waste immediately at the end of the service |
| 1.5 | ensure working methods are followed that - minimise the risk of damage to tools and equipment - minimise the risk of cross-infection - make effective use of the working time - ensure the use of clean resources - minimise harm or injury to themselves and others - minimise the wastage of products |
| 1.6 | maintain personal standards of health and hygiene minimise the risk of cross-infection, infestation and offence to clients and colleagues |
| 1.7 | use tools and equipment that are safe and fit for purpose |
| 1.8 | take suitable action to ensure the necessary products and materials are available in time for the service |
| 1.9 | give clear and accurate instructions to anyone assisting them with the service, when necessary |
| 1.10 | complete client records so that they are accurate, easy to read and up-to-date |
| 1.11 | complete the colour correction service within a commercially viable time. |
| 2 | Be able to determine the colour problem | 2.1 | use the correct methods to accurately establish - the nature and extent of the colouring problem - the condition of the client's hair, skin and scalp - the extent of artificial colour and natural colour on the client’s head - the most suitable colour correction techniques |
| 2.2 | identify from the client's previous records, when available, their hair colouring and/or lightening history and how this may affect the colour correction service |
| 2.3 | ask the client appropriate questions to identify if they have any contra-indications to the colour correction service |
| 2.4 | ask the client appropriate questions to gather information on their colouring and/or lightening problems and the result they would like to see |
| 2.5 | record the client’s responses to questioning |
| 2.6 | conduct tests on the client's hair and skin following manufacturer's instructions and recognised industry procedures |
| 2.7 | take a suitable course of action when contra-indications and/or reactions to tests cause doubts as to the suitability of the service for the client |
| 2.8 | record the outcomes of tests on the client’s record |
| 2.9 | identify the available service options and products for resolving the client's colouring and/or lightening problem(s) based on the results of questioning and analysis. |
| 3 | Be able to plan and agree a course of action to correct colour | 3.1 | make recommendations for a suitable course of action based on the results of questioning and analysis |
| 3.2 | explain, to the client, the likelihood of achieving and maintaining the colour change |
| 3.3 | explain, to the client, any restrictions that the course of action may place on further hairdressing services |
| 3.4 | inform the client of the likely cost, duration and expected outcome of the colour correction service |
| 3.5 | gain and record the client's agreement to the service, products and anticipated outcome. |
| 4 | Be able to provide colour correction services | 4.1 | prepare the client’s hair in a way suitable for the - products to be used - colour correction service required - method of application |
| 4.2 | choose products, tools and equipment based on the results of necessary tests, consultation with the client and relevant influencing factors |
| 4.3 | prepare products to meet the manufacturers’ instructions |
| 4.4 | apply the type and quantity of product to meet the requriements of the analysis and the required unit |
| 4.5 | use application techniques that minimise the risk of colour being spread to the client’s skin, clothes and surrounding areas |
| 4.6 | frequently monitor the development of the product, taking strand and elasticity tests as required |
| 4.7 | modify the planned course of action to resolve any unforeseen problems, when necessary |
| 4.8 | remove the product at the right time to - minimise discomfort to the client - minimise damage to the hair and scalp - ensure hair is ready for the next stage of the service - avoid disturbing hair which is still developing |
| 4.9 | correct highlight and/or lowlight problems whilst retaining highlight and lowlight effects |
| 4.10 | achieve the degree of colour correction anticipated and agreed with the client |
| 4.11 | give the client suitable reassurance throughout the service |
| 4.12 | give the client suitable aftercare advice and recommendations on the maintenance of their hair colour. |
| 5 | Understand salon and legal requirements | 5.1 | justify the salon's requirements for client preparation |
| 5.2 | justify the salon’s expected service times for colour correction services |
| 5.3 | explain the salon’s and legal requirements for removal of waste materials |
| 5.4 | explain own responsibilities under current Data Protection legislation |
| 5.5 | explain own responsibilities under the current Electricity at Work Regulations |
| 5.6 | explain own responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of colour correction products. |
| 6 | Understand how to work safely, effectively and hygienically when correcting hair colour problems | 6.1 | explain the condition contact dermatitis how to avoid developing it whilst carrying out colour correction services |
| 6.2 | describe the protective clothing that should be available for clients |
| 6.3 | explain the type of personal protective equipment that should be available and used |
| 6.4 | explain why it is important to use personal protective equipment |
| 6.5 | explain how the position of the client and themselves can affect the desired outcome and reduce fatigue and the risk of injury |
| 6.6 | explain why it is important to position tools and equipment for ease of use |
| 6.7 | explain the safety considerations which must be taken into account when carrying out colour correction services |
| 6.8 | explain the dangers associated with the inhalation of powder lighteners |
| 6.9 | explain how to use lighteners safely |
| 6.10 | explain why it is important to keep the work area clean and tidy |
| 6.11 | summarise methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation |
| 6.12 | explain the importance of personal hygiene |
| 6.13 | explain why it is important to check electrical equipment used to aid the colour correction process |
| 6.14 | compare methods of cleaning, disinfecting and sterilisation used in salons |
| 6.15 | explain the importance of questioning clients to establish any contra-indications to the colour correction service and recording the responses. |
| 7 | Understand how to use different types of tests for colour correction | 7.1 | explain the methods and purposes of carrying out different types of tests for colour correction |
| 7.2 | explain the importance of following manufacturers’ instructions for skin testing |
| 7.3 | explain when and how tests should be carried out and what the expected results are |
| 7.4 | explain how the results of tests can influence the colour correction service |
| 7.5 | explain the potential consequences of failing to carry out tests |
| 7.6 | summarise the courses of action to take in the event of adverse reactions to tests and contra-indications |
| 7.7 | explain why it is important to record test results. |
| 8 | Understand the science of colouring hair | 8.1 | explain the principles of colour selection, including the International Colour Chart (ICC) |
| 8.2 | explain the principles of colour correction |
| 8.3 | explain how the type and distribution of melanin creates natural hair colour |
| 8.4 | explain the effects of natural light and artificial lighting on the appearance of hair colour |
| 8.5 | explain the effects on the hair of different colour correction products |
| 8.6 | explain what is meant by the term ‘oxidation’ |
| 8.7 | explain how oxidation agents affect the natural and artificial colour pigments |
| 8.8 | explain how the different strengths of hydrogen peroxide affect colouring and lightening |
| 8.9 | explain the reasons for pre-softening and pre-pigmenting hair |
| 8.10 | explain the effects of temperature on the application and development of colour correction products |
| 8.11 | explain how to dilute hydrogen peroxide to form different strengths of solutions |
| 8.12 | explain the pH values of differing colouring products and lighteners |
| 8.13 | explain the importance of restoring the hair’s pH balance after the colour correction process |
| 8.14 | explain why it is important to avoid disturbing areas still processing when removing products from developed areas |
| 8.15 | explain why it is important to leave the hair and scalp free of colour correction products |
| 8.16 | explain how and why the contra-indications can affect the delivery of the colour correction service. |
| 9 | Understand how to use colouring products and equipment | 9.1 | compare the different types of colour correction products available |
| 9.2 | explain how and when to use different types of tools, materials and equipment for colour correction |
| 9.3 | explain the factors that can influence the choice of product and application techniques |
| 9.4 | explain the importance of following manufacturers’ instructions when measuring and mixing colour correction products |
| 9.5 | explain how to accurately measure and mix colour correction products |
| 9.6 | explain how and why pre and post treatments should be used when carrying out colour correction procedures |
| 9.7 | explain the importance of using products economically. |
| 10 | Understand how to use colouring techniques when correcting colouring | 10.1 | explain the importance of sectioning hair accurately for the colour correction service |
| 10.2 | explain methods of pre-softening and pre-pigmenting hair |
| 10.3 | explain how to remove artificial colour |
| 10.4 | explain how to remove bands of colour |
| 10.5 | explain how to recolour hair previously treated with lighteners using pre-pigmentation and permanent colour |
| 10.6 | explain how to recolour hair that has had artificial colour removed |
| 10.7 | explain how to correct highlights and lowlights whilst retaining a highlight and lowlight effect |
| 10.8 | summarise how the application and removal of lightener should be adapted to minimise scalp sensitivity and hair damage |
| 10.9 | summarise the types and causes of colour correction problems that may occur during processing and how to rectify them |
| 10.10 | summarise the potential problems of using colour correction products on previously chemically treated hair. |
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