This site uses cookies to help make it more useful and reliable.
Our privacy and cookies page explains what they are, which ones we use, and how you can manage or remove them. Don't show this message again.
N/A
Know how to prepare work area and equipment for service
Describe safe and hygienic working practices when preparing work area and equipment for service
State the importance of having drink, ingredients and accompaniments available and ready for immediate use
State the importance of checking all work areas and service equipment for damage before taking orders
Describe the types of unexpected situation that might occur when preparing work areas and equipment for the preparation of hot drinks
Know how to prepare and serve hot drinks using specialist equipment
Describe safe and hygienic working practices when preparing and serving hot drinks and maintaining hot drink making equipment
Describe the techniques for mixing and preparing different types of beverages
State the importance of keeping customer and service areas clean, tidy and free from rubbish and used equipment
Describe the types of unexpected situation that might occur when preparing and serving hot drinks and maintaining hot drinks equipment