| 1 | Know how to put procedures into practice to maintain security in a retail environment | 1.1 | show that they know the security procedures to put into practice when opening, operating and closing the retail unit |
| 1.2 | show that they know the security threats most likely to happen in a retail unit |
| 1.3 | show that they know the company’s policies for responsibility for security |
| 1.4 | show that they know different methods of briefing staff about security arrangements, and when it is appropriate to use each method |
| 1.5 | show that they know who has authority to stop and search staff and customers and how to contact the relevant authorities |
| 2 | Know how to monitor and investigate losses in a retail environment | 2.1 | show that they know the company’s security policy and procedures |
| 2.2 | show that they know procedures for identifying and recording losses |
| 2.3 | show that they know the company’s investigation procedures and its definition of unacceptable losses |
| 2.4 | show that they know how unacceptable losses are likely to happen in a retail unit |
| 2.5 | show that they know items most likely to be at risk in the retail unit |
| 2.6 | show that they know the purpose of loss-control and stock taking systems |
| 2.7 | show that they know different strategies for preventing wastage and loss and when to use each one |
| 2.8 | show that they know how to check loss evaluations |
| 3 | Put procedures into practice to maintain security in a retail environment | 3.1 | monitor the work area often enough to identify possible problems with security |
| 3.2 | identify problems with security and deal with these promptly, legally and in line with company requirements |
| 3.3 | brief and update staff clearly and often enough about security procedures and staff members’ responsibilities for maintaining security |
| 4 | Monitor and investigate losses in a retail environment | 4.1 | monitor levels of stock, equipment, cash and cash equivalents thoroughly and often enough, using methods that are consistent with security policy and procedures |
| 4.2 | identify losses, record these accurately and investigate the cause of losses promptly |
| 4.3 | identify and investigate ways of preventing wastage and loss and put these into practice |
| 4.4 | evaluate loss control thoroughly and accurately, using valid and reliable information |
| 4.5 | explain clearly to staff the nature and extent of wastage and losses, the problems caused by wastage and losses and how staff can help to reduce wastage and losses |
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