| 1 | Know how to move goods and materials manually in a retail environment | 1.1 | show that they know the types of goods and materials they are responsible for moving |
| 1.2 | show that they know the storage facilities they need to use, where these are and the differences between storage facilities |
| 1.3 | show that they know which goods and materials go where |
| 1.4 | show that they know the equipment that is available and what it is used for |
| 1.5 | show that they know how to use the equipment |
| 1.6 | show that they know what can go wrong with the equipment, and what to do about it |
| 1.7 | show that they know how to handle and move goods safely |
| 1.8 | show that they know when to ask for help and who to ask |
| 1.9 | show that they know why it is important to place goods and materials correctly |
| 1.10 | show that they know how to place items for ease of identification |
| 1.11 | show that they know why stock rotation is important |
| 1.12 | show that they know how to rotate stock |
| 1.13 | show that they know who to ask for advice about placing items correctly |
| 2 | Move goods and materials manually in a retail environment | 2.1 | check where items are to be stored |
| 2.2 | check what time they need to complete the task by |
| 2.3 | check that the equipment they need is available and in working order |
| 2.4 | identify any faults with the equipment and report these to the right person |
| 2.5 | use safe and approved techniques for handling items |
| 2.6 | recognise when they need help in moving items and ask the right people promptly |
| 2.7 | put items in the correct places |
| 2.8 | place items so that these can be identified and reached easily |
| 2.9 | move and place items within the time allowed |
| 2.10 | ask the right person for advice if the learner is having trouble placing items correctly |