| 1 | Understand the effects of bereavement on individuals | 1.1 | Describe how an individual may feel immediately following the death of a loved one |
| 1.2 | Analyse how the bereavement journey may be different for different individuals |
| 2 | Understand principles for supporting individuals who are bereaved | 2.1 | Compare the key points of theories of bereavement that assist in supporting individuals who are bereaved |
| 2.2 | Explain the importance of acting in accordance with an individual’s culture and beliefs when providing support for bereavement |
| 2.3 | Explain the importance of empathy in supporting a bereaved individual |
| 3 | Be able to support individuals to express their response to loss | 3.1 | Create an environment where the individual has privacy to express their emotions |
| 3.2 | Demonstrate active listening skills to support the individual to express their thoughts, feelings and distress |
| 4 | Be able to support individuals who are bereaved | 4.1 | Assess the individual’s level of distress and their capacity for resilience |
| 4.2 | Agree a programme of support with the individual and others |
| 4.3 | Carry out own role within the support programme |
| 4.4 | Support the individual to identify any changes they may need to make as a result of their loss |
| 4.5 | Explain the importance of working at the individual’s pace during the bereavement journey |
| 4.6 | Support the individual to manage conflicting emotions, indecision or fear of the future |
| 5 | Understand the role of specialist agencies in supporting individuals who are bereaved | 5.1 | Compare the roles of specialist agencies in supporting individuals who are bereaved |
| 5.2 | Describe how to assess whether a bereaved individual requires specialist support |
| 5.3 | Explain the importance of establishing agreement with the individual about making a referral to a specialist agency |
| 6 | Be able to manage own feelings when providing support for individuals who are bereaved | 6.1 | Identify ways to manage own feelings while providing support for an individual who is bereaved |
| 6.2 | Use support systems to help manage own feelings |