| 1 | Understand organisational and management behaviour. | 1.1 | Critically evaluate management theories including classical, behavourial, qualitative and contemporary. |
| 1.2 | Analyse the skills needed by managers at different levels of the organisation. |
| 1.3 | Identify management principles and relate these to organisational issues and problems. |
| 1.4 | Critically evaluate organisational cultures and the relationship between strategy and structure in organisations. |
| 1.5 | Analyse the design of organisational structures. |
| 2 | Understand planning and decision making concepts and the impact of contemporary issues on these. | 2.1 | Analyse the nature and scope of management decision making across all levels. |
| 2.2 | Use management techniques to inform the decision making process including analyses, forecasting and planning and control models and differentiate between possible solutions. |
| 2.3 | Review and evaluate contemporary issues in business management. |
| 3 | Manage individual and group behaviour in a human resource setting. | 3.1 | Critically evaluate the factors affecting people resource activities including, human resource planning, selection, training and reward strategies. |
| 3.2 | Assess the importance of leadership and management styles on the motivation of employees. |
| 3.3 | Analyse the key characteristics of team roles and evaluate how these impact on group performance. |
| 3.4 | Identify and implement strategies to manage conflict between groups and/or individuals. |
| 4 | Understand the techniques used in the management and control of business processes. | 4.1 | Evaluate the use of control systems to support the management function including planning control lifecycle, budgetary and inventory control, balanced score card and benchmarking. |
| 4.2 | Evaluate the role of IT systems, management information systems and technology as tools for managers. |
| 4.3 | Analyse the role of the manager within different functional areas within an organisation. |