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Understand own role and responsibilities in relation to coaching
Describe the role and responsibilities of the coach
Explain the skills required for coaching
Identify the need for codes of conduct and ground rules when setting boundaries for coaching
Explain the importance of confidentiality in a coaching relationship
Understand ways to identify individual coaching needs
Describe ways in which individual coaching needs are identified
Identify learning needs that can be met through coaching
Explain ways to clarify the learner’s goals and facilitate their achievement
Understand techniques to establish and maintain a coaching relationship
Explain key techniques of coaching that meet learner needs
Identify resources required for coaching
Describe how potential barriers to coaching can be overcome through building a rapport with individuals in coaching sessions
Describe ways of creating an environment in which effective coaching can take place
Understand how to review progress through coaching
Describe how to review the coachee’s progress
Explain how to provide feedback to learners on their progress
Explain how to use learning received through coaching
Review own coaching role and identify areas for development