View Unit : Negotiation & Influencing

Unit

Unit Reference Number

A/502/4428

Qualification Framework

QCF

Title

Negotiation & Influencing

Unit Level

Level 4

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

15.1 Accounting and Finance, 15.2 Administration, 15.3 Business Management, 15.4 Marketing and Sales, 15.5 Law and Legal Services

Unit Grading Structure

Pass

Assessment Guidance

None

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Understand the aims and principles of effective negotiation and influencing skills.	1.1	Assess the factors that influence complex business negotiations.
		1.2	Explain stages in the negotiation process.
		1.3	Evaluate the basis of power to influence negotiations externally and internally at work.
2	Know a variety of negotiation and influencing techniques and when they should be used.	2.1	Evaluate a variety of influencing and negotiating techniques including an explanation of when they might be used.
3	Be able to demonstrate effective negotiation and influencing skills based on reflective practice.	3.1	Successfully tackle and record a complex business negotiation or problem.
		3.2	Analyse use of negotiation and influencing skills.
		3.3	Evaluate how approaches andoutcomes have evolved based on experience.
		3.4	Develop an action plan to improve practice.
		3.5	Cascade findings to line manager and colleagues within their area of responsibility.

Equivalent Units

There are no equivalences to display.