Our privacy and cookies page explains what they are, which ones we use, and how you can manage or remove them. Don't show this message again.
Understand the aims and principles of effective negotiation and influencing skills.
Assess the factors that influence complex business negotiations.
Explain stages in the negotiation process.
Evaluate the basis of power to influence negotiations externally and internally at work.
Know a variety of negotiation and influencing techniques and when they should be used.
Evaluate a variety of influencing and negotiating techniques including an explanation of when they might be used.
Be able to demonstrate effective negotiation and influencing skills based on reflective practice.
Successfully tackle and record a complex business negotiation or problem.
Analyse use of negotiation and influencing skills.
Evaluate how approaches andoutcomes have evolved based on experience.
Develop an action plan to improve practice.
Cascade findings to line manager and colleagues within their area of responsibility.