View Unit : Handling mail

Unit

Unit Reference Number

A/502/4008

Qualification Framework

QCF

Title

Handling mail

Unit Level

Level 1

Unit Sub Level

None

Guided Learning Hours

Unit Credit Value

Date of Withdrawal

SSAs

15.2 Administration

Unit Grading Structure

Pass

Assessment Guidance

n/a

Learning Outcomes and Assessment Criteria

Learning Outcome - The learner will:		Assessment Criterion - The learner can:
1	Know why it is important for a business to handle mail efficiently and securely	1.1	State how efficient distribution of mail benefits a business
		1.2	State why inaccuracies or delays can have negative impact
		1.3	Identify procedures to protect confidential information
2	Be able to deal with incoming mail	2.1	Sort incoming mail appropriately
		2.2	State how to deal with suspicious or damaged items
		2.3	Distribute incoming mail accurately and to a given deadline
3	Be able to deal with outgoing mail	3.1	Collect and sort outgoing mail accurately and on time
3	Be able to deal with outgoing mail	3.2	. Dispatch outgoing mail on time

Equivalent Units

There are no equivalences to display.