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The Register of Regulated Qualifications

View Qualification : iCQ Level 3 NVQ Diploma in Hospitality Supervision and Leadership (QCF)

Qualification
Qualification Number
600/4759/8
Title
iCQ Level 3 NVQ Diploma in Hospitality Supervision and Leadership (QCF)
Awarding Organisation
Fees Price List Url
Qualification Type
QCF
Qualification Sub Type
None
Qualification Level
Level 3
Qualification Sub Level
None
EQF Level
Level 4
Regulation Start Date
01-Mar-2012
Operational Start Date
01-Mar-2012
Operational End Date
Certification End Date
Offered In England
Yes
Offered In Wales
Yes
Offered In Northern Ireland
Yes
Assessment Language In English
Yes
Assessment Language In Welsh
No
Assessment Language In Irish
No
SSA
7.4 Hospitality and Catering
Purpose
D. Confirm occupational competence and/or 'licence to practice'
Sub Purpose
D1. Confirm competence in an occupational role to the standards required
Total Credits
37
Min Credits at/above Level
32
Minimum Guided Learning Hours
206
Maximum Guided Learning Hours
276
Diploma Guided Learning Hours
206
Barring Classification Code
ZZZZ
Overall Grading Type
Pass
Assessment Methods
Portfolio of Evidence
Exemptions
Structure Requirements
To gain this qualification, learners must attain a minimum of 37 credits. 23 credits must be attained by achieving the units in Group A (Mandatory). Of the 14 remaining credits, at least 4 credits must be attained from Optional Group B, and at least 3 credits from Optional Group C. The remaining 7 credits can be attained from either Optional Group B or C
The awarding organisation states that this qualification is appropriate for use in the following age ranges.
Age Ranges
Pre-16 : No; 16-18 : Yes; 18+ : No; 19+ : Yes
Further information
This does not imply that eligibility for funding has been agreed for these age ranges.
For further information on the funding of 14-19 qualifications offered in England, please refer to the DFE Section 96 website.
For further information on the funding of 19+ qualifications offered in England, please refer to the SFA website.
For further information on funding in Wales, visit the DAQW website.
For further information on funding in Northern Ireland, visit the DELNI and DENI website.
When undertaking a qualification that does not appear on the governments' lists as eligible for funding for specific age ranges, users must be aware of the legal requirements around activities undertaken by learners of specific ages.
Compound Group
OAG
Label
OAG
Name
Over-arching Group
Group Requirements
Learners must attain a minimum of 37 credits. 23 credits must be attained by achieving the units in Group A (Mandatory), at least 4 credits from Optional Group B, and at least 3 credits from Optional Group C.
Minimum Credit Value
37
Maximum Credit Value
Minimum Subcomponents
Maximum Subcomponents
Mandatory Within Group
Yes
Pathway Reference
Unit Group
A
Label
A
Name
Group A - Mandatory Units
Group Requirements
Learners must achieve the mandatory units in Group A (23 credits)
Minimum Credit Value
23
Maximum Credit Value
Minimum Subcomponents
4
Maximum Subcomponents
Mandatory Within Group
Yes
Linked Unit
Set objectives and provide support for team members
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Set objectives and provide support for team members
Organisation Name
Management Standards Centre
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
35
Unit Credit Value
5
Linked Unit
Develop working relationships with colleagues
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Develop working relationships with colleagues
Organisation Name
Management Standards Centre
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
3
Linked Unit
Lead a team to improve customer service
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Lead a team to improve customer service
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
47
Unit Credit Value
7
Linked Unit
Contribute to the control of resources
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Contribute to the control of resources
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Maintain the health, hygiene, safety and security of the working environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Maintain the health, hygiene, safety and security of the working environment
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
27
Unit Credit Value
4
Compound Group
OG
Label
OG
Name
Optional Groups
Group Requirements
At least 14 credits must be attained from the Optional Groups. At least 4 credits must be attained from Optional Group B, and at least 3 credits from Optional Group C. The remaining 7 credits can be attained from either Optional Group B or C
Minimum Credit Value
14
Maximum Credit Value
Minimum Subcomponents
Maximum Subcomponents
Mandatory Within Group
Yes
Pathway Reference
Unit Group
B
Label
B
Name
Group B - Optional Units
Group Requirements
At least 4 credits must be attained from Optional Group B
Minimum Credit Value
4
Maximum Credit Value
Minimum Subcomponents
1
Maximum Subcomponents
Mandatory Within Group
Yes
Linked Unit
Supervise Drink Services
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Drink Services
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Supervise Food Production Operations
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Food Production Operations
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
4
Linked Unit
Supervise Food Service
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Food Service
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
35
Unit Credit Value
4
Linked Unit
Supervise Functions
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Functions
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
35
Unit Credit Value
5
Linked Unit
Supervise Housekeeping Operations
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Housekeeping Operations
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Supervise Portering and Concierge Operations
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Portering and Concierge Operations
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
32
Unit Credit Value
4
Linked Unit
Supervise Reception Services
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Reception Services
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
5
Linked Unit
Supervise Reservations and booking services
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Reservations and booking services
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
5
Unit Group
C
Label
C
Name
Group C - Optional Units
Group Requirements
At least 3 credits must be attained from Optional Group C
Minimum Credit Value
3
Maximum Credit Value
Minimum Subcomponents
1
Maximum Subcomponents
Mandatory Within Group
Yes
Linked Unit
Monitor and solve customer service problems
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Monitor and solve customer service problems
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
6
Linked Unit
Support learning and development within own area of responsibility
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Support learning and development within own area of responsibility
Organisation Name
Management Standards Centre
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
25
Unit Credit Value
5
Linked Unit
Improve the customer relationship
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Improve the customer relationship
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
47
Unit Credit Value
7
Linked Unit
Manage the environmental impact of work activities
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Manage the environmental impact of work activities
Organisation Name
Management Standards Centre
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
10
Unit Credit Value
5
Linked Unit
Lead and manage meetings
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Lead and manage meetings
Organisation Name
Management Standards Centre
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
4
Linked Unit
Contribute to the selection of staff for activities
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Contribute to the selection of staff for activities
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
22
Unit Credit Value
5
Linked Unit
Manage the receipt, storage or dispatch of goods
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Manage the receipt, storage or dispatch of goods
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
21
Unit Credit Value
3
Linked Unit
Supervise Cellar and Drink Storage Operations
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Cellar and Drink Storage Operations
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
28
Unit Credit Value
5
Linked Unit
Supervise Linen Services
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Linen Services
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
29
Unit Credit Value
4
Linked Unit
Supervise Practices for Handling Payments
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise Practices for Handling Payments
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
4
Linked Unit
Supervise the use of technological equipment in hospitality services
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise the use of technological equipment in hospitality services
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
4
Linked Unit
Supervise the wine store/cellar and dispense counter
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise the wine store/cellar and dispense counter
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
24
Unit Credit Value
5
Linked Unit
Supervise vending Service
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise vending Service
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
34
Unit Credit Value
5
Linked Unit
Ensure Food Safety Practices are Followed in the Preparation and Serving of Food and Drink
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Ensure Food Safety Practices are Followed in the Preparation and Serving of Food and Drink
Organisation Name
People1st
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
35
Unit Credit Value
5
Linked Unit
Contribute to Promoting Hospitality Products and Services
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Contribute to Promoting Hospitality Products and Services
Organisation Name
People1st
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
28
Unit Credit Value
5
Linked Unit
Contribute to the Development of a Wine List
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Contribute to the Development of a Wine List
Organisation Name
People1st
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
24
Unit Credit Value
5
Linked Unit
Supervise off-site food delivery service
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Supervise off-site food delivery service
Organisation Name
People1st
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
34
Unit Credit Value
4
Linked Unit
Contribute to the Development of Recipes and Menus
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Contribute to the Development of Recipes and Menus
Organisation Name
People1st
Unit Level
Level 4
Unit Sub Level
None
Guided Learning Hours
22
Unit Credit Value
4
Linked Unit
Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Sector
Linked Reference Number
Not Set
Unit
Unit Reference Number
Title
Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Sector
Organisation Name
People1st
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
16
Unit Credit Value
2
Barred Units
There are no barred units to display.
Qualification Objectives
ObjectiveResponse
GCSEs prioritised to measure school and/or teacher performanceNo
Other GCSEsNo
Other level 1, 2 and1/2 qualifications used to indicate learners' attainment on completion of compulsory schooling and included in measures of school and/or teacher performanceNo
GCEs and ASNo
Other level 3 qualifications designed to demonstrate eligibility for progression to higher education and/or used to measure school or college performanceNo
ESOL qualifications that are required for citizenshipNo
Qualifications that indicate an individual can undertake a specific role in the workplace and that may be relied upon by employersYes
Qualifications that an individual is required by law to have gained in order to undertake a specific roleNo
Qualifications taken primarily for growth and enjoymentNo
Qualifications that are designed to meet the needs of a named employer or other organisationNo
Qualifications that are included within apprenticeships frameworks, including functional skillsYes
2.4.6.0L