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The Register of Regulated Qualifications

View Qualification : OCR Level 2 Certificate in Business Skills (QCF)

Qualification
Qualification Number
600/0537/3
Title
OCR Level 2 Certificate in Business Skills (QCF)
Awarding Organisation
OCR
Fees Price List Url
Qualification Type
QCF
Qualification Sub Type
None
Qualification Level
Level 2
Qualification Sub Level
None
EQF Level
Level 3
Regulation Start Date
25-Jan-2011
Operational Start Date
01-Jan-2011
Operational End Date
Certification End Date
Offered In England
Yes
Offered In Wales
Yes
Offered In Northern Ireland
Yes
Assessment Language In English
Yes
Assessment Language In Welsh
No
Assessment Language In Irish
No
SSA
15.2 Administration
Purpose
D. Confirm occupational competence and/or 'licence to practice'
Sub Purpose
D1. Confirm competence in an occupational role to the standards required
Total Credits
25
Min Credits at/above Level
16
Minimum Guided Learning Hours
97
Maximum Guided Learning Hours
200
Diploma Guided Learning Hours
97
Barring Classification Code
ZZZZ
Overall Grading Type
Pass
Assessment Methods
Coursework, Portfolio of Evidence, Practical Examination, Written Examination
Exemptions

For all exemptions and equivalencies please see OCR's centre handbook for Level 2 Award/Certificate/Diploma in Business Skills.

Structure Requirements
Candidates must achieve a total of 25 credits of which 16 must be at level 2. At least 5 credits must be from Group A1 and 5 credits from Group A2. The remaining credits can be from Group A, B or C with a maximum of 7 credits from group C.
The awarding organisation states that this qualification is appropriate for use in the following age ranges.
Age Ranges
Pre-16 : Yes; 16-18 : Yes; 18+ : No; 19+ : Yes
Further information
This does not imply that eligibility for funding has been agreed for these age ranges.
For further information on the funding of 14-19 qualifications offered in England, please refer to the DFE Section 96 website.
For further information on the funding of 19+ qualifications offered in England, please refer to the SFA website.
For further information on funding in Wales, visit the DAQW website.
For further information on funding in Northern Ireland, visit the DELNI and DENI website.
When undertaking a qualification that does not appear on the governments' lists as eligible for funding for specific age ranges, users must be aware of the legal requirements around activities undertaken by learners of specific ages.
Compound Group
1
Label
1
Name
Structure
Group Requirements
Candidates must achieve a total of 25 credits of which 16 must be at level 2. At least 5 credits must be from Group A1 and 5 credits from Group A2. The remaining credits can be from Group A, B or C with a maximum of 7 credits from group C.
Minimum Credit Value
25
Maximum Credit Value
25
Minimum Subcomponents
1
Maximum Subcomponents
2
Mandatory Within Group
Yes
Pathway Reference
Compound Group
AB
Label
AB
Name
Groups A and B
Group Requirements
Candidates must achieve at least 18 credits from this group. At least 5 credits must be from Group A1 and at least 5 credits must be from Group A2.
Minimum Credit Value
18
Maximum Credit Value
Minimum Subcomponents
2
Maximum Subcomponents
3
Mandatory Within Group
Yes
Pathway Reference
Unit Group
A1
Label
A1
Name
Group A1 Business and Administration units
Group Requirements
Candidates must achieve at least 5 credits from this group
Minimum Credit Value
5
Maximum Credit Value
Minimum Subcomponents
1
Maximum Subcomponents
Mandatory Within Group
Yes
Linked Unit
Communicate in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
D/601/2475
Title
Communicate in a business environment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
3
Linked Unit
Manage own performance in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/601/2467
Title
Manage own performance in a business environment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
9
Unit Credit Value
2
Linked Unit
Work in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/601/2470
Title
Work in a business environment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
2
Linked Unit
Respond to change in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/601/2517
Title
Respond to change in a business environment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
16
Unit Credit Value
3
Linked Unit
Use office equipment
Linked Reference Number
Not Set
Unit
Unit Reference Number
H/601/2493
Title
Use office equipment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
4
Linked Unit
Use a diary system
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/601/2477
Title
Use a diary system
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
9
Unit Credit Value
3
Linked Unit
Improve own performance in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/601/2469
Title
Improve own performance in a business environment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
6
Unit Credit Value
2
Linked Unit
Solve business problems
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/601/2472
Title
Solve business problems
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
12
Unit Credit Value
4
Linked Unit
Take minutes
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/601/2478
Title
Take minutes
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
4
Linked Unit
Organise and report data
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/601/2487
Title
Organise and report data
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
12
Unit Credit Value
3
Linked Unit
Handle mail
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/2479
Title
Handle mail
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
17
Unit Credit Value
3
Linked Unit
Produce documents in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/2482
Title
Produce documents in a business environment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
4
Linked Unit
Support the organisation of meetings
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/2515
Title
Support the organisation of meetings
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
4
Linked Unit
Work with other people in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/601/2474
Title
Work with other people in a business environment
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
10
Unit Credit Value
3
Linked Unit
Research information
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/601/2488
Title
Research information
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
17
Unit Credit Value
4
Linked Unit
Support the organisation of business travel or accommodation
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/601/2510
Title
Support the organisation of business travel or accommodation
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
3
Linked Unit
Analyse and report data
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/601/2538
Title
Analyse and report data
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
6
Linked Unit
Communicate in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/601/2527
Title
Communicate in a business environment
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
14
Unit Credit Value
3
Linked Unit
Contribute to decision-making in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/601/2524
Title
Contribute to decision-making in a business environment
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
12
Unit Credit Value
3
Linked Unit
Contribute to running a project
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/601/2549
Title
Contribute to running a project
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
5
Linked Unit
Deliver a presentation
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/2529
Title
Deliver a presentation
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
3
Linked Unit
Design and produce documents in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/601/2531
Title
Design and produce documents in a business environment
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
25
Unit Credit Value
4
Linked Unit
Develop a presentation
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/601/2528
Title
Develop a presentation
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
3
Linked Unit
Evaluate and improve own performance in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/601/2520
Title
Evaluate and improve own performance in a business environment
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
22
Unit Credit Value
3
Linked Unit
Manage own performance in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/601/2519
Title
Manage own performance in a business environment
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
12
Unit Credit Value
3
Linked Unit
Organise business travel or accommodation
Linked Reference Number
Not Set
Unit
Unit Reference Number
H/601/2543
Title
Organise business travel or accommodation
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
5
Linked Unit
Plan and organise meetings
Linked Reference Number
Not Set
Unit
Unit Reference Number
D/601/2542
Title
Plan and organise meetings
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
25
Unit Credit Value
5
Linked Unit
Solve business problems
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/601/2522
Title
Solve business problems
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
18
Unit Credit Value
4
Linked Unit
Work in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/601/2521
Title
Work in a business environment
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
21
Unit Credit Value
4
Linked Unit
Work with other people in a business environment
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/601/2523
Title
Work with other people in a business environment
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
12
Unit Credit Value
4
Unit Group
A2
Label
A2
Name
Group A2 Customer Service units
Group Requirements
Candidates must achieve at least 5 credits from this group
Minimum Credit Value
5
Maximum Credit Value
Minimum Subcomponents
1
Maximum Subcomponents
Mandatory Within Group
Yes
Linked Unit
Adapt your behaviour to give a good customer service impression
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/601/1211
Title
Adapt your behaviour to give a good customer service impression
Organisation Name
Council for Administration
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
5
Linked Unit
Recognise and deal with customer queries, requests and problems
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/601/1508
Title
Recognise and deal with customer queries, requests and problems
Organisation Name
Council for Administration
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
5
Linked Unit
Communicate effectively with customers
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/601/1212
Title
Communicate effectively with customers
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
5
Linked Unit
Deal with customers face to face
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/1221
Title
Deal with customers face to face
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
5
Linked Unit
Deliver customer service to difficult customers
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/1512
Title
Deliver customer service to difficult customers
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
6
Linked Unit
Deliver reliable customer service
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/601/1210
Title
Deliver reliable customer service
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
5
Linked Unit
Develop customer relationships
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/1526
Title
Develop customer relationships
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
6
Linked Unit
Follow the rules to deliver customer service
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/601/1614
Title
Follow the rules to deliver customer service
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Give customers a positive impression of yourself and your organisation.
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/601/0933
Title
Give customers a positive impression of yourself and your organisation.
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
5
Linked Unit
Resolve customer service problems
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/601/1511
Title
Resolve customer service problems
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
6
Linked Unit
Support customer service improvements
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/601/1530
Title
Support customer service improvements
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
33
Unit Credit Value
5
Linked Unit
Deal with customers in writing or electronically
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/601/1226
Title
Deal with customers in writing or electronically
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
6
Linked Unit
Improve the customer relationship
Linked Reference Number
Not Set
Unit
Unit Reference Number
H/601/1232
Title
Improve the customer relationship
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
47
Unit Credit Value
7
Linked Unit
Monitor and solve customer service problems
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/601/1515
Title
Monitor and solve customer service problems
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
6
Linked Unit
Organise the delivery of reliable customer service
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/601/1230
Title
Organise the delivery of reliable customer service
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
6
Linked Unit
Promote continuous improvement
Linked Reference Number
Not Set
Unit
Unit Reference Number
H/601/1554
Title
Promote continuous improvement
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
47
Unit Credit Value
7
Linked Unit
Work with others to improve customer service
Linked Reference Number
Not Set
Unit
Unit Reference Number
D/601/1553
Title
Work with others to improve customer service
Organisation Name
Council for Administration
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
53
Unit Credit Value
8
Unit Group
B
Label
B
Name
Group B Optional units
Group Requirements
These units are optional and can contribute to the 25 credits required for the qualification
Minimum Credit Value
1
Maximum Credit Value
Minimum Subcomponents
1
Maximum Subcomponents
Mandatory Within Group
No
Linked Unit
Bespoke Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/502/4395
Title
Bespoke Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
2
Linked Unit
Bespoke Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/502/4396
Title
Bespoke Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Bespoke Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/502/4397
Title
Bespoke Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Database Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
H/502/4553
Title
Database Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Database Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/502/4555
Title
Database Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Database Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/502/4556
Title
Database Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
45
Unit Credit Value
6
Linked Unit
Desktop Publishing Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
D/502/4566
Title
Desktop Publishing Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Desktop Publishing Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
H/502/4567
Title
Desktop Publishing Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
5
Linked Unit
Desktop Publishing Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/502/4565
Title
Desktop Publishing Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Improving Productivity Using IT
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/502/4156
Title
Improving Productivity Using IT
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Improving Productivity Using IT
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/502/4157
Title
Improving Productivity Using IT
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
5
Linked Unit
Improving Productivity Using IT
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/502/4153
Title
Improving Productivity Using IT
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
IT Security for Users
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/502/4256
Title
IT Security for Users
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
10
Unit Credit Value
1
Linked Unit
Presentation Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/502/4621
Title
Presentation Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Presentation Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/502/4622
Title
Presentation Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Presentation Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/502/4623
Title
Presentation Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
45
Unit Credit Value
6
Linked Unit
Project Management Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/502/4618
Title
Project Management Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Project Management Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/502/4619
Title
Project Management Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Spreadsheet Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/502/4624
Title
Spreadsheet Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Spreadsheet Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/502/4625
Title
Spreadsheet Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Spreadsheet Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/502/4626
Title
Spreadsheet Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
45
Unit Credit Value
6
Linked Unit
Using Email
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/502/4299
Title
Using Email
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
2
Linked Unit
Using Email
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/502/4300
Title
Using Email
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Using Email
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/502/4301
Title
Using Email
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Using the Internet
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/502/4297
Title
Using the Internet
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Website Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/502/4630
Title
Website Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Website Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/502/4631
Title
Website Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Website Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/502/4632
Title
Website Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
5
Linked Unit
Word Processing Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/502/4627
Title
Word Processing Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Word Processing Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/502/4628
Title
Word Processing Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Word Processing Software
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/502/4629
Title
Word Processing Software
Organisation Name
e-skills UK, the Sector Skills Council for Business and Information Technology
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
45
Unit Credit Value
6
Linked Unit
Participate in meetings
Linked Reference Number
Not Set
Unit
Unit Reference Number
H/600/9688
Title
Participate in meetings
Organisation Name
Management Standards Centre
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
10
Unit Credit Value
2
Linked Unit
Make effective decisions
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/600/9715
Title
Make effective decisions
Organisation Name
Management Standards Centre
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
10
Unit Credit Value
3
Linked Unit
Support team members in identifying, developing and implementing new ideas
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/600/9636
Title
Support team members in identifying, developing and implementing new ideas
Organisation Name
Management Standards Centre
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
4
Linked Unit
Manage conflict in a team
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/600/9685
Title
Manage conflict in a team
Organisation Name
Management Standards Centre
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Plan, allocate and monitor work of a team
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/600/9669
Title
Plan, allocate and monitor work of a team
Organisation Name
Management Standards Centre
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
25
Unit Credit Value
5
Linked Unit
Lead and manage meetings
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/600/9686
Title
Lead and manage meetings
Organisation Name
Management Standards Centre
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
4
Linked Unit
Administer human resource records
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/601/2790
Title
Administer human resource records
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Administer the recruitment and selection process
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/601/2791
Title
Administer the recruitment and selection process
Organisation Name
Council for Administration
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
30
Unit Credit Value
4
Linked Unit
Recording Credit transactions
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/600/8742
Title
Recording Credit transactions
Organisation Name
International Association of Book-Keepers
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
4
Unit Credit Value
1
Linked Unit
Prepare and record sales and purchase documents using a computerised system
Linked Reference Number
Not Set
Unit
Unit Reference Number
D/601/3643
Title
Prepare and record sales and purchase documents using a computerised system
Organisation Name
International Association of Book-Keepers
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
2
Linked Unit
Making and receiving payments
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/600/8744
Title
Making and receiving payments
Organisation Name
International Association of Book-Keepers
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
6
Unit Credit Value
1
Linked Unit
Recording receipts and payments
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/600/8745
Title
Recording receipts and payments
Organisation Name
International Association of Book-Keepers
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
5
Unit Credit Value
1
Linked Unit
Preparing and processing book-keeping documents
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/600/8740
Title
Preparing and processing book-keeping documents
Organisation Name
International Association of Book-Keepers
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
3
Unit Credit Value
1
Linked Unit
Maintaining petty cash records
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/600/8746
Title
Maintaining petty cash records
Organisation Name
International Association of Book-Keepers
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
7
Unit Credit Value
1
Linked Unit
Record routine bookkeeping transactions using a computerised system
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/601/3641
Title
Record routine bookkeeping transactions using a computerised system
Organisation Name
International Association of Book-Keepers
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
2
Linked Unit
Process routine payments and receipts using a computerised system
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/601/3651
Title
Process routine payments and receipts using a computerised system
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
20
Unit Credit Value
3
Linked Unit
Processing ledger transactions and extracting a trial balance
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/600/8760
Title
Processing ledger transactions and extracting a trial balance
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
17
Unit Credit Value
2
Linked Unit
Setting up accounting software to manage accounting information
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/601/3649
Title
Setting up accounting software to manage accounting information
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
3
Linked Unit
Preparing and recording financial documentation
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/600/8758
Title
Preparing and recording financial documentation
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
16
Unit Credit Value
2
Linked Unit
Maintaining and reconciling the cashbook
Linked Reference Number
Not Set
Unit
Unit Reference Number
L/600/8759
Title
Maintaining and reconciling the cashbook
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
12
Unit Credit Value
2
Linked Unit
Maintaining the Journal
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/600/8772
Title
Maintaining the Journal
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
15
Unit Credit Value
2
Linked Unit
Carry out stock control processes using a computerised system
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/601/3652
Title
Carry out stock control processes using a computerised system
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
10
Unit Credit Value
2
Linked Unit
Maintaining Control Accounts
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/600/8770
Title
Maintaining Control Accounts
Organisation Name
International Association of Book-Keepers
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
8
Unit Credit Value
1
Unit Group
C
Label
C
Name
Group C Optional Units
Group Requirements
A maximum of 7 credits from this group can contribute to the 25 credits required for the qualification
Minimum Credit Value
Maximum Credit Value
7
Minimum Subcomponents
1
Maximum Subcomponents
Mandatory Within Group
No
Linked Unit
Audio-Transcription
Linked Reference Number
Not Set
Unit
Unit Reference Number
F/501/4130
Title
Audio-Transcription
Organisation Name
OCR
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
4
Linked Unit
Mailmerge
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/501/4173
Title
Mailmerge
Organisation Name
OCR
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
4
Linked Unit
Text Production
Linked Reference Number
Not Set
Unit
Unit Reference Number
J/501/4081
Title
Text Production
Organisation Name
OCR
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
4
Linked Unit
Text Production - Screen Reader
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/501/5812
Title
Text Production - Screen Reader
Organisation Name
OCR
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
4
Linked Unit
Word Processing
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/501/4070
Title
Word Processing
Organisation Name
OCR
Unit Level
Level 1
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
4
Linked Unit
Audio-Transcription
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/501/4221
Title
Audio-Transcription
Organisation Name
OCR
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
40
Unit Credit Value
4
Linked Unit
Audio-Transcription
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/501/6501
Title
Audio-Transcription
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
50
Unit Credit Value
5
Linked Unit
Document Presentation
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/501/4218
Title
Document Presentation
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
60
Unit Credit Value
6
Linked Unit
Document Presentation
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/501/4232
Title
Document Presentation
Organisation Name
OCR
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
50
Unit Credit Value
5
Linked Unit
Mailmerge
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/501/4229
Title
Mailmerge
Organisation Name
OCR
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
50
Unit Credit Value
5
Linked Unit
Text Production
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/501/4210
Title
Text Production
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
60
Unit Credit Value
6
Linked Unit
Text Production
Linked Reference Number
Not Set
Unit
Unit Reference Number
R/501/6318
Title
Text Production
Organisation Name
OCR
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
50
Unit Credit Value
5
Linked Unit
Text Production - Screen Reader
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/501/5820
Title
Text Production - Screen Reader
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
60
Unit Credit Value
6
Linked Unit
Text Production - Screen Reader
Linked Reference Number
Not Set
Unit
Unit Reference Number
Y/501/6322
Title
Text Production - Screen Reader
Organisation Name
OCR
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
50
Unit Credit Value
5
Linked Unit
Word Processing
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/501/4224
Title
Word Processing
Organisation Name
OCR
Unit Level
Level 2
Unit Sub Level
None
Guided Learning Hours
50
Unit Credit Value
5
Linked Unit
Word Processing
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/501/4219
Title
Word Processing
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
60
Unit Credit Value
6
Linked Unit
Carry out research and prepare a report
Linked Reference Number
Not Set
Unit
Unit Reference Number
T/502/3858
Title
Carry out research and prepare a report
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
36
Unit Credit Value
4
Linked Unit
Legislation affecting organisations
Linked Reference Number
Not Set
Unit
Unit Reference Number
A/502/3859
Title
Legislation affecting organisations
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
27
Unit Credit Value
3
Linked Unit
Organise a business event
Linked Reference Number
Not Set
Unit
Unit Reference Number
K/502/3856
Title
Organise a business event
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
36
Unit Credit Value
4
Linked Unit
Reviewing and developing office procedures
Linked Reference Number
Not Set
Unit
Unit Reference Number
M/502/3857
Title
Reviewing and developing office procedures
Organisation Name
OCR
Unit Level
Level 3
Unit Sub Level
None
Guided Learning Hours
54
Unit Credit Value
6
Barred Units
Barred UnitUnit
DescriptionSource UnitTarget Units
Communicate in a business environment (D/601/2475)Communicate in a business environment (K/601/2527)
Evaluate and improve own performance in a business environment (F/601/2520)Improve own performance in a business environment (L/601/2469)
Manage own performance in a business environment (F/601/2467)Manage own performance in a business environment (L/601/2519)
Organise business travel or accommodation (H/601/2543)Support the organisation of business travel or accommodation (Y/601/2510)
Plan and organise meetings (D/601/2542)Support the organisation of meetings (T/601/2515)
Research information (Y/601/2488)Carry out research and prepare a report (T/502/3858)
Solve business problems (L/601/2472)Solve business problems (L/601/2522)
Work in a business environment (F/601/2470)Work in a business environment (J/601/2521)
Work with other people in a business environment (Y/601/2474)Work with other people in a business environment (R/601/2523)
Bespoke Software (A/502/4395)Bespoke Software (F/502/4396)
Bespoke Software (J/502/4397)
Bespoke Software (J/502/4397)Bespoke Software (F/502/4396)
Database Software (H/502/4553)Database Software (M/502/4555)
Database Software (T/502/4556)
Database Software (M/502/4555)Database Software (T/502/4556)
Desktop Publishing Software (Y/502/4565)Desktop Publishing Software (D/502/4566)
Desktop Publishing Software (H/502/4567)
Desktop Publishing Software (D/502/4566)Desktop Publishing Software (H/502/4567)
Improving Productivity Using IT (T/502/4153)Improving Productivity Using IT (J/502/4156)
Improving Productivity Using IT (L/502/4157)
Improving Productivity Using IT (J/502/4156)Improving Productivity Using IT (L/502/4157)
Presentation Software (K/502/4621)Presentation Software (M/502/4622)
Presentation Software (T/502/4623)
Presentation Software (M/502/4622)Presentation Software (T/502/4623)
Project Management Software (K/502/4618)Project Management Software (M/502/4619)
Spreadsheet Software (A/502/4624)Spreadsheet Software (F/502/4625)
Spreadsheet Software (J/502/4626)
Spreadsheet Software (F/502/4625)Spreadsheet Software (J/502/4626)
Using Email (J/502/4299)Using Email (M/502/4300)
Using Email (T/502/4301)
Using Email (M/502/4300)Using Email (T/502/4301)
Website Software (L/502/4630)Website Software (R/502/4631)
Website Software (Y/502/4632)
Website Software (R/502/4631)Website Software (Y/502/4632)
Lead and manage meetings (Y/600/9686)Participate in meetings (H/600/9688)
Audio-Transcription (Y/501/6501)Audio-Transcription (F/501/4130)
Audio-Transcription (K/501/4221)
Audio-Transcription (F/501/4130)Audio-Transcription (K/501/4221)
Contribute to decision-making in a business environment (Y/601/2524)Make effective decisions (F/600/9715)
Design and produce documents in a business environment (M/601/2531)Produce documents in a business environment (T/601/2482)
Text Production (J/501/4081)
Text Production - Screen Reader (A/501/5812)
Word Processing (Y/501/4070)
Document Presentation (K/501/4218)
Document Presentation (Y/501/4232)
Text Production (A/501/4210)
Text Production (R/501/6318)
Text Production - Screen Reader (Y/501/5820)
Text Production - Screen Reader (Y/501/6322)
Word Processing (A/501/4224)
Word Processing (M/501/4219)
Produce documents in a business environment (T/601/2482)Text Production (J/501/4081)
Text Production - Screen Reader (A/501/5812)
Word Processing (Y/501/4070)
Document Presentation (K/501/4218)
Document Presentation (Y/501/4232)
Text Production (A/501/4210)
Text Production (R/501/6318)
Text Production - Screen Reader (Y/501/5820)
Text Production - Screen Reader (Y/501/6322)
Word Processing (A/501/4224)
Word Processing (M/501/4219)
Word Processing Software (L/502/4627)Word Processing Software (R/502/4628)
Word Processing Software (Y/502/4629)
Word Processing (Y/501/4070)
Word Processing (A/501/4224)
Word Processing (M/501/4219)
Word Processing Software (R/502/4628)Word Processing Software (Y/502/4629)
Word Processing (Y/501/4070)
Word Processing (A/501/4224)
Word Processing (M/501/4219)
Word Processing Software (Y/502/4629)Word Processing (Y/501/4070)
Word Processing (A/501/4224)
Word Processing (M/501/4219)
Document Presentation (K/501/4218)Document Presentation (Y/501/4232)
Mailmerge (Y/501/4229)Mailmerge (T/501/4173)
Text Production (A/501/4210)Text Production (J/501/4081)
Text Production - Screen Reader (A/501/5812)
Text Production (R/501/6318)
Text Production - Screen Reader (Y/501/5820)
Text Production - Screen Reader (Y/501/6322)
Text Production (J/501/4081)Text Production - Screen Reader (A/501/5812)
Text Production (R/501/6318)
Text Production - Screen Reader (Y/501/5820)
Text Production - Screen Reader (Y/501/6322)
Text Production (R/501/6318)Text Production - Screen Reader (A/501/5812)
Text Production - Screen Reader (Y/501/5820)
Text Production - Screen Reader (Y/501/6322)
Text Production - Screen Reader (A/501/5812)Text Production - Screen Reader (Y/501/5820)
Text Production - Screen Reader (Y/501/6322)
Text Production - Screen Reader (Y/501/5820)Text Production - Screen Reader (Y/501/6322)
Word Processing (Y/501/4070)Word Processing (A/501/4224)
Word Processing (M/501/4219)
Word Processing (A/501/4224)Word Processing (M/501/4219)
Qualification Objectives
ObjectiveResponse
GCSEs priortised to measure school and/or teacher performanceNot Set
Other GCSEsNot Set
Other level 1, 2 and1/2 qualifications used to indicate learners' attainment on completion of compulsory schooling and included in measures of school and/or teacher performanceNot Set
GCEs and ASNot Set
Other level 3 qualifications designed to demonstrate eligibility for progression to higher education and/or used to measure school or college performanceNot Set
ESOL qualifications that are required for citizenshipNot Set
Qualifications that indicate an individual can undertake a specific role in the workplace and that may be relied upon by employersNot Set
Qualifications that an individual is required by law to have gained in order to undertake a specific roleNot Set
Qualifications taken primarily for growth and enjoymentNot Set
Qualifications that are designed to meet the needs of a named employer or other organisationNot Set
Qualifications that are included within apprenticeships frameworks, including functional skillsNot Set
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2.1.3.0L